Privacy Policy – 7 Grams Coffee Singapore
At 7 Grams Coffee Singapore, we are committed to protecting your privacy as an online visitor to our website. We use the information we collect about you to provide and improve the products and services we offer.
We respect the privacy and confidentiality of the information provided by you and comply with the Singapore Personal Data Protection Act 2012 (PDPA) and other applicable Singapore privacy laws and regulations.
Please read this Privacy Policy carefully. You may request to update or correct your personal information at any time by contacting us in writing via email.
All information we receive from our customers is protected using appropriate security measures. Our website uses secure server technology to protect customer information when it is transmitted to us. Furthermore, customer data collected by us is secured against unauthorised access, use, disclosure or alteration.
Credit card information is not stored on our servers.
STORAGE AND SECURITY OF YOUR INFORMATION
We receive and store information that you enter on our website or provide to us from time to time.
You may provide basic contact information such as your name, phone number, address and email address to enable us to contact you, provide information, process your product orders or provide our services.
We may also collect additional information when you:
- Provide feedback;
- Update your contact or communication preferences;
- Respond to a survey;
- Contact our customer support team;
- Make an enquiry about our products or services; or
- Place an order with us.
We may use personal information collected from you for purposes including:
- Processing and fulfilling orders;
- Providing our products and services;
- Communicating with you about your account or orders;
- Providing customer support;
- Improving our website, products and services;
- Sending marketing communications, newsletters, promotions and updates where you have consented or where otherwise permitted by applicable law; and
- Complying with our legal and regulatory obligations.
If you no longer wish to receive marketing communications from us, you may unsubscribe at any time or contact us directly. We will process your request in accordance with applicable laws.
Your personal information will not be used for purposes unrelated to the purposes described in this Privacy Policy unless we obtain your consent or are otherwise permitted or required to do so by law.
We may disclose personal information to third-party service providers where reasonably necessary to provide products or services to you, operate our business, process payments, deliver orders, provide technical support, operate our website or comply with legal requirements.
Some of our service providers may be located outside Singapore. Where personal data is transferred outside Singapore, we will take reasonable steps to ensure that the recipient provides a standard of protection for personal data comparable to that required under applicable Singapore data protection laws.
COOKIES
A cookie is a small file placed in your web browser that collects information about your browsing behaviour.
Cookies allow a website to remember certain information and help us provide a better and more personalised website experience.
Cookies generally do not directly access information stored on your computer or identify you by name, address, email address or telephone number.
Most web browsers automatically accept cookies, but you can choose to reject cookies by changing your browser settings. Please note that disabling cookies may affect your ability to use certain features of our website.
Our website may use cookies and similar technologies to:
- Analyse website traffic;
- Understand how visitors use our website;
- Improve website performance and functionality;
- Remember user preferences; and
- Support relevant advertising and marketing activities through third-party services such as Google Ads.
These third-party services may use cookies or similar technologies on our website and on other websites you visit.
DISCLOSURE OF YOUR INFORMATION
We may disclose personal information where reasonably necessary to comply with legal or regulatory requirements, including a law, regulation, court order, subpoena, warrant, legal proceeding or request from a law enforcement or government authority.
We may also use or disclose personal information where necessary to protect the rights, property or safety of 7 Grams Coffee Singapore, our customers or other parties.
If there is a change of control of our business, including through a merger, sale, transfer of assets or similar transaction, customer information may be disclosed to a potential purchaser or other relevant party, subject to appropriate confidentiality and legal requirements.
We will only disclose personal information where we believe that such disclosure is reasonably necessary and permitted or required under applicable law.
THIRD PARTIES
We do not sell or trade personal information or customer information.
We will not disclose your personal information to third parties except where reasonably necessary to:
- Provide products or services you have requested or purchased;
- Process payments or deliver orders;
- Provide technical, administrative or other business services;
- Improve our website, products and services;
- Protect the rights, property or safety of 7 Grams Coffee Singapore, our customers or third parties; or
- Comply with applicable laws or legal requirements.
We may use aggregated or de-identified information for business purposes, including analysing customer trends, understanding user demand, developing marketing statistics and improving our products and services. Such information will not be used to identify you personally.
SECURITY
We take reasonable and appropriate measures to protect personal information against unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks.
We periodically review and update our security measures in accordance with available technology and the nature of the information we hold.
However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
LINKS TO OTHER WEBSITES
Our website may contain links to third-party websites.
These links are provided for your convenience and do not constitute sponsorship, endorsement or approval of those websites.
7 Grams Coffee Singapore is not responsible for the privacy practices, content or security of third-party websites. We encourage you to review the privacy policies of any third-party website you visit.
This Privacy Policy applies only to information collected by or through our website.
YOUR RIGHTS AND REQUESTS
Under applicable Singapore privacy laws, including the Personal Data Protection Act 2012, you may have rights to request access to and/or correction of personal information held by us.
You may also withdraw your consent to certain uses of your personal information, subject to legal or contractual restrictions and reasonable notice.
If you wish to make a request regarding your personal information, please contact us using the contact details provided on our website.
We may need to verify your identity before processing certain requests.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our business, services, technology or applicable laws and regulations.
Any changes will be published on this website and will take effect from the date of publication unless otherwise stated.
We encourage you to review this Privacy Policy periodically to remain informed about how we collect, use and protect your personal information.
CONTACT US
If you have any questions, concerns or requests regarding this Privacy Policy or the way we handle your personal information, please contact 7 Grams Coffee Singapore through the contact details provided on our website.
We will endeavour to respond to your enquiry within a reasonable period and in accordance with applicable Singapore privacy laws.